Qualitative Research
How to handle silent participants in an interview — from a silent participant
Not all insights come from the outspoken voices. In this article—written by a UX researcher who has also been a silent participant—we explore how to harness the popular in-depth interview method with quieter people for inclusive, thoughtful UX Research outcomes.
Not all insights come from the outspoken voices. In this article—written by a UX researcher who has also been a silent participant—we explore how to harness the popular in-depth interview method with quieter people for inclusive, thoughtful UX Research outcomes.